Terms of service

๐Ÿ‡จ๐Ÿ‡ฆ Governed by Alberta Law
๐Ÿ”’ Secure Shopping
โš–๏ธ Fair & Transparent
๐Ÿ“‹ Last Updated Oct 2025

About These Terms

This website is operated by U-HOOKD. Throughout the site, the terms "we," "us," and "our" refer to U-HOOKD. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access the website or use our services.

1 Online Store Use

By using this site, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have given permission for any minor dependents to use this site under your supervision.


  • You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction

  • You must not transmit any viruses, malware, or destructive code through this site
We reserve the right to refuse service, cancel orders, or terminate access to the website if these Terms are violated.

2 Product Information

We make every effort to display our products, colors, descriptions, and pricing as accurately as possible. However, we do not guarantee that product images, colors, or other content displayed on your device will be completely accurate.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product descriptions and pricing at any time without notice.

3 Orders & Billing

We reserve the right to refuse or cancel any order at our discretion, including where we suspect fraud, unauthorized activity, reseller activity, pricing errors, or inventory issues.

You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases. If we cancel or modify an order, we may attempt to notify you using the contact information provided at checkout.

4 Pricing


  • All prices listed on our website are subject to change without notice

  • Unless otherwise stated, prices are listed in CAD ($)

  • Shipping charges, taxes, duties, and any other applicable fees are calculated separately at checkout

5 Shipping, Returns & Refunds

Your purchase is also subject to our individual policy pages. Please review these for full details regarding shipping times, returns, refunds, and handling of personal information.

6 Third-Party Services

Our store may use third-party services and platforms, including payment processors, shipping carriers, analytics tools, and ecommerce platform providers such as Shopify.

We are not responsible for the content, policies, or practices of third-party websites, apps, or services linked from our website. Your use of third-party services may also be subject to their own terms and privacy policies.

7 Intellectual Property

All content on this website โ€” including text, logos, graphics, images, product names, branding, and website design โ€” is the property of U-HOOKD or its licensors.

This content may not be copied, reproduced, distributed, or used without our prior written permission.

8 User Submissions

If you submit reviews, comments, feedback, suggestions, or other materials to us, you agree that we may use, reproduce, edit, publish, or share those materials without restriction or compensation to you.

You agree not to submit anything unlawful, misleading, abusive, defamatory, or infringing on the rights of others.

9 Prohibited Uses

You may not use this website or its content for any of the following:


  • Any unlawful purpose or to violate any laws or regulations

  • Infringing on our intellectual property rights or the rights of others

  • Submitting false or misleading information

  • Distributing malware, viruses, or malicious code

  • Interfering with the security or proper functioning of the site

  • Scraping, crawling, or copying website content without permission
We reserve the right to terminate your access for violating these rules.

10 Disclaimer of Warranties

This website and all products and services offered through it are provided on an "as is" and "as available" basis, except where otherwise required by law.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or free of harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11 Limitation of Liability

To the fullest extent permitted by law, U-HOOKD shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product or order. Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.

12 Indemnification

You agree to indemnify and hold harmless U-HOOKD and its owners, employees, contractors, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or your misuse of the website or products.

13 Accuracy of Website Information

We do our best to keep information on this website accurate and current, but we do not guarantee that all content is complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

14 Termination

We reserve the right to suspend or terminate your access to the website or services at any time, without notice, if we believe you have violated these Terms. Any obligations or liabilities incurred before termination will survive termination.

15 Governing Law

These Terms of Service and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of the Province of Alberta and the applicable laws of Canada.

16 Changes to These Terms

We may update these Terms of Service from time to time by posting a revised version on this page. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.

17 Contact Information

If you have any questions about these Terms of Service, please contact us:

U-HOOKD

160 Maclaurin Dr #6
Calgary, AB T3Z 3S4
๐Ÿ•˜ Monday โ€“ Saturday ย ยทย  9:00 AM โ€“ 5:00 PM MST